Our Mission
NAVF’s mission is to support veterans and families through education, general information, organizational support, and connections to trusted resources.
We believe veterans and their families deserve clear information, compassionate support, and help understanding what options may be available to them.
Core to this mission are the following ways we support Veterans and families:
Educate Veterans and families about publicly available VA benefit information and other supportive resources.
Help Veterans and families get organized by identifying commonly requested records and general next-step resources.
Connect Veterans and families with independent VA-accredited attorneys, claims agents, or VSO representatives when claim-specific advice or representation is needed.
Share information about other supportive resources, including housing, employment, caregiver, and community services.
Values
Integrity - We communicate honestly, carefully, and respectfully.
Clarity - We aim to make complex information easier to understand.
Service - We are committed to helping veterans and families find the right resources and support.
Compassion - We serve veterans and families with empathy and dignity.
Stewardship - We respect the trust placed in us and the importance of accurate information.
Support
- Donate Now
- Corporate Supporters
Contact
- Phone: 904-394-3908
- Email: contact@vetsmatter.org
- Follow Us on:
©2026 National Association of Veterans & Families | Privacy Notice | Terms of Use| *VA claims representation is provided by independent VA-accredited attorneys and/or claims agents who partner with NAVF. NAVF is a 501(c)(3) nonprofit and is not a government agency and is not affiliated with the U.S. Department of Veterans Affairs.
State notices
“A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE (800-435-7352) WITHIN THE STATE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.” Tax ID #26-2016374 Registration #CH33884