About Us


National Association Veterans & Families is a non profit 501(c)3 service organization that is not a government agency or affiliated with any government agency or government department. NAVF receives no Federal, State, or local tax aid.

For more information click on the Guide Star link below.



Our commitment to diversity

​We expect a lot from our employees, and we rely on them to protect and grow our business. Our employees trust us to properly recognize their diverse talents. We are committed to honoring that trust. Our philosophy on diversity is a practical one. It simply makes good business sense to leverage the diverse skills and talents of our entire global workforce regardless of gender, age, race, origin, ethnicity, cultural background, disability, sexual orientation and religious beliefs.

We believe that we should hire, develop, reward, promote and retain our people strictly on the basis of their talent and commitment as well as the results they achieve. We will never recruit or promote anyone based on anything other than merit, competence and potential. Our approach to diversity is underpinned by practical objectives to ensure that all of our employees have an equal opportunity to demonstrate their talent, commitment and results.

NAVF is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status or other characteristics protected by applicable law.

State notices

Tax ID #26-2016374 Registration #CH33884


This privacy policy (“Policy”) sets out how the National Association of Veterans & Families (“NAVF”) uses and protects any information that you give NAVF when you use this website. NAVF is committed to ensuring that your privacy is protected. We have developed this Policy in order for you to understand how NAVF collects and uses your information. If we ask you to provide certain information by which you can be identified when using the website, you can be assured that it will only be used in accordance with this Policy. NAVF may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes. If you do not agree or are not comfortable with any of the actions described in this Policy, your remedy is to discontinue your use of this website. This Policy is effective from May 11, 2015.

We collect information from you when you use our website in a variety of ways, including but not limited to the following:

Visiting pages on our website;
Making an online donation;
Completing surveys;
Registering for a program or an event; and
Registering to participate in an advocacy or public awareness campaign.

We may collect personal and non-personal information that you choose to supply to NAVF such as the following:

Personal information, such as:
o Contact information including name, mailing address, e-mail address, and phone
o Demographic and other information including job title, postcode, preferences, and
o Financial information such as credit card number, expiration date, security code,
bank routing number, and account number;
Non-personal information, such as:
o Session cookies to help you navigate through our website when you log into a
password-only area;
o Internet protocol (“IP”) address and browsing variables (e.g., domain from which
you access the Internet, time you spend at our website, etc.);
Other information pertaining to our alumni program; and
Cookies that help us recognize when you re-visit our website.

What We Do With the Information We Gather

Generally, we request and use personal information to carry out the transactions that you request, such as making a donation and participating in events. We also use information, such as cookies and IP information, to understand your needs and provide you with a better online experience.

More specifically, we may use your personal information and non-personal information for the following reasons:

Enter your information into our databases for internal record keeping, reporting, and data analysis;
Communicate with you to obtain your input, provide information on our programs and events, or request contributions, provided you have opted in to receive such
Improve our programs and services;
Customize the website according to your interests;
Share information with third parties who help us manage our website and databases;
Share information with our partners, affiliates, and other third parties who assist us with our activities and programs. These vendors and service providers help us with functions such as fulfilling orders, managing data, processing donations, and marketing;
Share financial donor postal mailing lists with other non-profits and third parties (however, donor e-mail addresses are not included in the list exchanges);
Share information with third parties as required by law, or a part of a legal process, including tax filing;
Share information (e.g., your name and address) with third parties if you make a
donation in honor or memory of a third party; and
Reserve the right to use non-personal information, such as IP addresses, to identify a user when we feel it is necessary to protect the compelling interests of the website, our alumni, donors, customers, or others, or to comply with laws, court orders, or law enforcement requests.

Your Choice to Opt Out
We provide you with the opportunity to “opt out” of having your personal information used for certain purposes when we ask for this information. If you no longer wish to receive NAFV communications, you may opt out of receiving such communications by following the instructions included in the communications or by calling at 800-352-2919.

Securing Credit Card Information
We use a variety of safeguards to protect the security of your credit card transactions. We use technologies and processes such as encryption, access controls, network firewalls, physical security, and other measures. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit

How We Use Cookies
We use “cookies” and other technologies to enhance your online experience. A “cookie” can be either permanent (i.e., it remains on your computer until you delete it) or temporary (i.e., it lasts only until you close your browser). A “cookie” is a small text file that helps us recognize repeat
visitors, facilitate the visitor’s ongoing access to and use of the website, and track usage behavior and compile aggregate data that can lead to website improvements. Cookies may also help us customize certain content on the website. Cookies and other similar technologies collect non-personal information about the user of a particular IP address. If you do not want your information collected through the use of cookies, you can deny or accept the cookie feature using a simple procedure available in most browsers. If you block cookies, however, you may lose some website functionality.

Links to Other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites and this Policy does not govern such websites. You should exercise caution and look at the privacy statement applicable to the website in question.

We respond to web browser “do not track” signals or other mechanisms that provide you the ability to opt out of having your personal information or online activities collected. Unless you have selected the “do not track” function, third parties may collect personal information about your online activities over time and across different websites when you use our website.

If you have any questions about this Policy or the practices of our website, please write to NAVF, 1300 Cooks Lane, Green Cove Springs, FL 32043.